Replace the default BigCommerce account form with a branded form you design - then review and approve every request, assign customer groups, and automate the emails. Built for B2B, wholesale and members-only stores.
Stop settling for the default form and the open-door registration that comes with it. Capture exactly what you need, and let no one in without your say-so.
Drag-and-drop builder with live preview. Add, reorder and group fields into rows, and style colours, fonts, borders and spacing - no code, no theme edits.
Text, email, phone, number, textarea, select, radio, checkbox, date, URL, country/state pickers, and file uploads for documents like trade licences.
New signups land in a review queue, not straight into your customer list. Approve to create the BigCommerce account, reject, or ask for more information.
Branded HTML templates for submission, approval, rejection and resubmission - with your logo, colours and dynamic placeholders. Send a test before going live.
Approved applicants are created in BigCommerce and assigned to the customer group you choose - instant wholesale or members-only pricing and access.
Center or split-screen layouts with your own imagery. Forms match your store and work beautifully on desktop and mobile.
From installing the app to approving customers into the right group - every step, for both the store owner and the shopper.
The store owner installs Custom Signup Forms from the BigCommerce marketplace.
Design the custom signup fields in the visual builder - exactly what you need to collect.
Enable the form and embed it on the store's account signup page.
Add your own email credentials so signup notifications send from your address.
Once SMTP is configured, both the store owner and the applicant get an email on every new signup request.
A shopper lands on the signup page with your embedded custom form.
They complete all of your custom fields, including any file uploads.
They submit the application - an email goes to both the store owner and the applicant.
Open it to see the submitted form and all applicant details, then choose what happens next:
The customer account is created and added to a customer group you choose.
The application is declined and the applicant is notified.
Ask the applicant for more information; they update and resubmit.
Pick the customer group on approval - pricing, catalog access and permissions then update automatically for that customer, exactly as your BigCommerce customer groups are configured.
Custom Signup Forms manages the signup and approval - who becomes a customer and which group they join. Login, and catalog & price visibility, stay your BigCommerce settings, so it sits happily alongside an ERP/Acumatica connector.
Each submission lands in your dashboard with the full form data and any uploaded files. Approve to create the account, reject, or request more information - one at a time or in bulk.
If you need to vet customers or collect more than an email, this is your form.
Vet resellers before they get trade pricing. Collect a trade licence and company details, approve, and drop them into your wholesale group.
Gate registration behind your approval so only vetted customers can create an account and shop.
Loyalty programmes, dealer networks, event access - any flow where you need more than name and email up front.
Start with a free trial. No per-signup fees, no field limits - everything included.
Plus a one-time $100 setup fee. Try every feature free for 7 days - cancel any time by uninstalling.
Everything you need to install the app and run your signup flow - reviewable before you install.
The app generates a lightweight script you add in Storefront → Script Manager. On the create-account page it swaps the default form for your custom one - no theme files to edit, and you can remove it any time by deleting the script.
Only if you want them to. By default every submission becomes a request you review. When you approve it, the app creates the customer in BigCommerce and assigns your chosen customer group. You can also reject or ask for more information.
Yes. The file-upload field lets applicants attach documents, which are stored securely and shown with the request so you can verify before approving.
Submission confirmation, approval, rejection and resubmission requests. Each is a branded HTML template with your logo, colours, banner and CTA, and supports dynamic placeholders like the customer's name. Send yourself a test first.
Customer management (to create approved accounts), customer groups (to assign them), and storefront scripts (to install the form). It does not touch your orders or payments.
It gates account creation - not the storefront itself. A pending applicant has no BigCommerce account yet, so there is simply nothing to log into until you approve them. On approval the app creates their account with a secure password reset so they can sign in. It does not hide catalog or pricing on its own: what visitors see is governed by your BigCommerce settings - your “require login to see prices” option and your customer-group price lists. The app supports that model by making sure only approved customers get an account, and land in the customer group whose pricing you've configured.
No. The app assigns a customer group only once - at the moment it creates the approved customer - and only if you pick a group on approval (it's optional). It never runs an ongoing sync or re-assigns groups afterwards, so it won't fight a connector that pushes group membership. If you want your ERP to be the single source of truth for groups, just leave the group unset on approval and let the connector handle it.
Every install starts with a 7-day free trial. After that it's a flat USD 100/month, plus a one-time USD 100 setup fee - unlimited forms and requests, no per-signup charges.
Install Custom Signup Forms, design your form, and start approving the right customers - live in minutes, free for 7 days.